M1, a subsidiary of Keppel Corporation, is Singapore’s first digital network operator. One of the first telcos in Singapore licensed to operate the country’s nationwide 5G standalone networks, they offer a suite of communications services, like mobile, landline / fixed line, and fibre connectivity, to over two million customers.

M1 first launched their commercial services in 1997. Since then, they’ve established themselves as one of the most important operators in the region. Not only have they led the way in 5G, but they were also the first operator in Singapore to offer nationwide 4G service, ultra-high-speed fixed broadband, fixed voice, and a host of other services on the Next Generation Nationwide Broadband Network (NGNBN).

As part of M1’s Wholesale Business, M1 facilitates local Singapore companies establishing their own mobile brands and/or Mobile Virtual Network Operator (MVNO) businesses on its award-winning Mobile Network via Pareteum’s scalable Digital MVNE solution.

The Best Connectivity Experiences

M1 operates one of the most dynamic networks in the world. Indeed, in 2020, Opensignal’s Singapore Mobile Network Experience Report highlighted the fact that they maintain one of the lowest latencies globally. Moreover, the report awarded their network with an ‘Excellent’ score for Video Experience. M1 is the first (and only) operator in Singapore to have earned this mark.

As an MVNE, M1 makes it a priority to open their exceptional network to niche operators. To do this however, they needed a suitable platform with low barriers to entry that could be used to onboard and launch new mobile brands.

Pareteum’s MVNE solution was the perfect fit. It’s fully compliant with local regulations and flexible enough to accommodate the complex demands of telecom operators. What’s more, it’s a proven service. Dozens of telcos all over the globe currently use it to facilitate access to their networks, launch new mobile brands, and streamline mobile operations.

What were the Challenges?

Ready for the Future

With Pareteum, M1 is ready for the future. They’re able to support a wide range of MVNO businesses looking to deliver new and unique value propositions to the Singapore telecommunications market.

The platform is:

  • Full autonomous
  • Fully digital cloud based
  • Tailored and flexible

All of which provides M1’s MVNO partners the ability to dream up business models and use cases for success in their own areas of expertise.

Not only can they help existing companies leverage their brand recognition to promote new mobile offerings, but they can also help entrepreneurs and startups bring revolutionary services to market. With Pareteum, M1 gives MVNOs the freedom to realize their visions.

What’s more, over the next few months, M1 plans to expand their mobility services across the Asia-Pacific region. Pareteum’s MVNE solution will play a critical role in this initiative.

What were the Results?