Pareteum for Hospitality

Like most industries, hospitality benefits from innovations in the connectivity space. Hotels, restaurants, travel agencies, and entertainment companies continue to find new ways to leverage Wi-Fi, SMS, mobile services, and the Internet of Things (IoT). They have been able to use these technologies to create operational efficiencies, improve customer engagement, and bolster customer loyalty.

The Hospitality Industry Needs Connectivity!

People expect to be connected. Having access to the internet is no longer seen as negotiable — it is now essential, like food and water. Moreover, the ability to engage with brands and businesses via text has become an essential aspect to customer engagement, customer retention, and customer services.

So, unsurprisingly, hospitality businesses of all types — from hotels to restaurant chains, travel agencies, and entertainment venues — are looking for ways to leverage connectivity technologies like Wi-Fi, cellular, IoT, SMS, and more. They have focused on:

  • Leveraging SMS, mobile services, and other digital channels to enhance customer engagement.
  • Offering secure global Wi-Fi and other value-added products and services to bolster customer loyalty.
  • Using traveller insights to make informed marketing and brand partnership decisions.


Learn More!

Introducing Pareteum for the Hospitality Industry.

Pareteum offers a full suite of connectivity products and solutions for companies operating across the hospitality industry — from food and beverage to travel and tourism, entertainment and recreation, and accommodation.

How Can the Hospitality Industry Leverage Pareteum?

Improve Customer Engagement

Pareteum’s Messaging solution, which unifies Voice Messaging and SMS / Text Messaging, can be used to communicate important information with customers. It also includes SMS short codes for bulk messaging and two-way text engagement.

For Food and Beverage

Take reservations / orders by text, enable customers to alert hosts when they’re running late, notify customers when opening hours change, send promotions for daily specials.

For Accommodations

Send check-in reminders, invoices after check-out, special promotions, coupons for restaurants, digital room keys, and other relevant booking information.

For Entertainment and Recreation

Send e-tickets and QR codes, event promotions, changes to ticket prices, last-minute purchase opportunities, and more.

For Travel and Tourism

Send flight confirmations, digital boarding passes, travel time status updates, rebooking options, upgrade opportunities, and discounted air fare promotions.

Create More Enticing Loyalty Programs with Incenti-Fi + Veri-Fi

Pareteum’s Incenti-Fi Promotional Wi-Fi vouchers offer a valuable benefit (secure global Wi-Fi) that can be used to incentivize specific actions, such as signing up for a rewards program, booking a trip, etc. They can also be used to generate valuable customer insights.

Incenti-Fi Promotional Wi-Fi Vouchers

Enable loyalty program members to seamlessly and securely access the Pareteum global Wi-Fi network, which includes hundreds of airports, thousands of hotels, millions of restaurants, and more.

Veri-Fi Customer Insights

SmartConnect monitors the Wi-Fi hotspots users encounter and sends anonymized information to the Pareteum cloud. This can be used to identify affiliate, affinity, and co-branding marketing opportunities.

Offer Mobile Connectivity as an Added Service

Launch a mobile brand. It’s one of the easiest, fastest, and most affordable ways to tap into new sources of revenue.

Connectivity for Business Teams

Connectivity is critical for business. The Pareteum Wi-Fi SmartConnect app and SDK offer seamless, secure Wi-Fi access at millions of locations around the world. It enables mobile workers to remain productive whether they’re at the local café or flying over the Atlantic.

On the Ground...

Connect at airports, hotels, convention centers, restaurants, cafés, and countless other venues.

In the Air...

Inflight Wi-Fi on thousands of flights from dozens of leading airlines.

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