Enable Smart Kiosks and Other IoT Offerings
Smart kiosks can help banks and other brick-and-mortar businesses reduce lines, provide more efficient services, reduce labor costs, boost revenue, and, most importantly, improve customer satisfaction. The Pareteum SmartConnect solution can facilitate always-best-connected experiences for smart kiosks and other Internet of Things (IoT) devices.
Improve Digital Security
With Pareteum’s SMS and Voice messaging solutions, companies can bolster digital security. For instance, SMS is a great option for two-factor authentication (2FA) and multi-factor authentication (MFA). It can also be used to alert customers when suspicious activity is detected on their accounts.
Enable Real-time Promotions and Direct Customer Engagement
Pareteum’s SMS and Voice messaging solution also make it easy for businesses to engage with customers in real-time. They can be used to send account balance information, promote new services or offerings, generate interest in events, alert clients to updated store hours or service interruptions, and more.
Identify Marketing Opportunities and Competitive Threats
By deploying Pareteum’s Incenti-Fi Promotional Wi-Fi Vouchers financial services can access anonymized, first-party location data via visual Wi-Fi dashboards. This means they can monitor which brands and services customers like best by identifying the Wi-Fi SSIDs they most frequently encounter. This can be used to address both competitive threats and affiliate, affinity, and cross-marketing opportunities.