Facilitate Shipment, Delivery, and Other Alerts
With Pareteum's SMS and Voice messaging solutions, brands can send automated shipment, delivery, and other alerts. Messaging campaigns and digital messaging channels can be configured via an easy-to-use customer portal. Companies can even set cascading fallback options. So, if delivery fails for one channel (SMS) a backup message can be sent through another channel (email)
Enable Real-time Promotions and Direct Customer Engagement
Pareteum’s SMS and Voice messaging solutions also make it easy for retailers to engage with shoppers in real-time. They can be used to promote sales, generate interest in events, alert shoppers to updated store hours, announce updates to dynamic pricing, etc. SMS Shortcodes can be included in digital, print, radio, and television ads to generate direct communication between shoppers and retailers.
Address Competitive Threats and Identify Marketing Opportunities
By deploying Pareteum’s Incenti-Fi Promotional Wi-Fi Vouchers retailers can access anonymized, first party location data via visual Wi-Fi dashboards. This means they can monitor which brands and services customers like best by identifying the Wi-Fi SSIDs they most frequently encounter. This can be used to address both competitive threats and affiliate, affinity, and cross-marketing opportunities.