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Top SMS Use Cases for Retail and E-Commerce in 2021

Business SMS (Short Messaging Service), otherwise known as bulk messaging, is a proven communications solution for retailers and e-commerce enterprises of all shapes and sizes. With digital sales on the rise and smart retail services being adopted in greater numbers around the world, SMS offers powerful, two-way communications dynamic...
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Blog  |  Enterprise  |  Product  |  Smart Cities

Wi-Fi Basics: What is Wi-Fi 6E? 

In this blog post, we’re keeping things simple. We’ll be discussing Wi-Fi 6E, which resulted in the biggest spectrum addition since the Federal Communications Commission (FCC) cleared the way for Wi-Fi back in 1989. Here’s what we’ll cover… What is Wi-Fi 6E? What’s the difference between Wi-Fi...
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Blog  |  IoT  |  Product  |  Smart Cities

Internet of Things: More Types of IoT (Part 1)

Back in February we wrote a blog post that covered the five basic Internet of Things categories: Consumer IoT (CIoT), Commercial IoT, Industrial IoT (IIoT), Infrastructure IoT, and the Internet of Military Things (IoMT). But these categories are just the tip of the proverbial iceberg — start researching any one...
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Blog  |  IoT  |  Product  |  Smart Cities

35 Connected Vehicle Stats to Know in 2021 

The automobile industry is one of the biggest manufacturing industries in the world. With an estimated one billion motor vehicles in use globally, including more than 260 million highway registered vehicles in the United States, it also happens to be highly competitive. To differentiate their fleets, many...
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Blog  |  IoT  |  Mobile Brands  |  Product

32 IoT Stats to Know in 2021

The global bullishness for IoT is no secret — there are already some 21.5 billion IoT devices deployed worldwide. So, with this in mind, we thought we’d look at some of the most interesting IoT stats to know in 2021. Here’s what we’ll cover: IoT Market Statistics IoT Device Statistics IoT Productivity...
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Enterprise  |  Mobile Brands  |  Product

37 Stats to Know About the SMS Market in 2021 

As we outlined in a recent blog post, SMS (Short Messaging Service), along with MMS, A2P, P2P, and RCS, has blossomed into a dynamic and versatile business tool, facilitating not only intra-team and intra-company communications, but engagement with customers, consumers, and constituents, as well. So, we decided to curate 37 SMS stats that you ought to know! To jump...
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IoT  |  Mobile Brands  |  Product

How 5G Will Benefit the Internet of Things (IoT)

Over the last two or three decades, the telecommunications industry has produced countless groundbreaking technologies. Apple’s iPhone, for instance, lead to the flourishing of the mobile app and game economy. Mobile Virtual Network Operators (MVNO) made affordable mobile services available to highly targeted, niche markets. Even SMS and...
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Blog  |  Product

Business in the Time of Covid: SMS for Customer Engagement 

Suffice it to say, the coronavirus pandemic, along with the attendant lockdowns and safety measures, caught a lot of businesses off guard. The travel and hospitality industries, for instance, contracted sharply due to their reliance on what might be termed “fair weather and following seas.” Nevertheless, while businesses as...
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Product

Nine Contact Centers Stats You Should Know

A few months back we contemplated the impact of coronavirus on customer engagement. We noted that even before the arrival of Covid-19, technologies like smartphones, SMS, and over-the-top (OTT) messaging solutions enabled businesses to revamp their communications strategies by facilitating speedier internal communications and more personalized customer engagement.
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Enterprise  |  Product

Top SMS Trends to Watch in 2021

Short message service, otherwise known as SMS or text messaging, has come a long way since the 1990s. Indeed, back in those days, the technology was used primarily by mobile operators to alert subscribers to network issues, important service notifications, and eventually marketing promotions. The concept of the two-way...
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