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32 IoT Stats to Know in 2021
The global bullishness for IoT is no secret — there are already some 21.5 billion IoT devices deployed worldwide. So, with this in mind, we thought we’d look at some of the most interesting IoT stats to know in 2021. Here’s what we’ll cover: IoT Market Statistics IoT Device Statistics IoT Productivity...
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Enterprise | Mobile Brands | Product
37 Stats to Know About the SMS Market in 2021
As we outlined in a recent blog post, SMS (Short Messaging Service), along with MMS, A2P, P2P, and RCS, has blossomed into a dynamic and versatile business tool, facilitating not only intra-team and intra-company communications, but engagement with customers, consumers, and constituents, as well. So, we decided to curate 37 SMS stats that you ought to know! To jump...
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IoT | Mobile Brands | Product
How 5G Will Benefit the Internet of Things (IoT)
Over the last two or three decades, the telecommunications industry has produced countless groundbreaking technologies. Apple’s iPhone, for instance, lead to the flourishing of the mobile app and game economy. Mobile Virtual Network Operators (MVNO) made affordable mobile services available to highly targeted, niche markets. Even SMS and...
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Business in the Time of Covid: SMS for Customer Engagement
Suffice it to say, the coronavirus pandemic, along with the attendant lockdowns and safety measures, caught a lot of businesses off guard. The travel and hospitality industries, for instance, contracted sharply due to their reliance on what might be termed “fair weather and following seas.” Nevertheless, while businesses as...
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Nine Contact Centers Stats You Should Know
A few months back we contemplated the impact of coronavirus on customer engagement. We noted that even before the arrival of Covid-19, technologies like smartphones, SMS, and over-the-top (OTT) messaging solutions enabled businesses to revamp their communications strategies by facilitating speedier internal communications and more personalized customer engagement.
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Top SMS Trends to Watch in 2021
Short message service, otherwise known as SMS or text messaging, has come a long way since the 1990s. Indeed, back in those days, the technology was used primarily by mobile operators to alert subscribers to network issues, important service notifications, and eventually marketing promotions. The concept of the two-way...
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Four Opportunities for Original Equipment Manufacturers in IoT
OEM and IoT Key Takeaways: As of 2020 there are roughly 31 billion IoT devices worldwide, up from 7 billion in 2018. The IoT industry is on track to reach $1.6 trillion in market revenue by 2025. OEMs can leverage IoT to offer not only hardware, but high-value services...
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The Pareteum Smart Network for IoT | Intelligent Global Connectivity
The Pareteum Smart Network gives businesses global Wi-Fi and cellular connectivity with intelligent network selection. This enables them to build connected devices, power smart city initiatives, and diversify their services with IoT solutions. Here are the questions we’ll be answering in the article: What is the...
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Enterprise | IoT | Product
Mobile Network Operators (MNOs) and the Bed of Procrustes
Key takeaways for Mobile Network Operators (MNOs): MVNOs, OTT messaging solutions, and Wi-Fi calling present consumers with more communications options than ever before. MNO’s are struggling to compete, relying on generic services, rigid pricing, and dusty branding to appeal to dwindling customer bases. The Pareteum Experience Cloud...
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Top 5 Contact Center Metrics You Should Be Tracking
Key Takeaways: The success of digital communications platforms and other tech companies during the pandemic demonstrates the value of digital transformation. With more services digitizing, customer engagement practices need to keep up. Contact center platforms enable organizations to bolster customer engagement across email, web chat, voice, SMS, and more.
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