Blog Feature

Blog  |  IoT  |  Mobile Brands  |  Product

32 IoT Stats to Know in 2021

The global bullishness for IoT is no secret — there are already some 21.5 billion IoT devices deployed worldwide. So, with this in mind, we thought we’d look at some of the most interesting IoT stats to know in 2021. Here’s what we’ll cover: IoT Market Statistics IoT Device Statistics IoT Productivity...
Read More

Blog Feature

Enterprise  |  Mobile Brands  |  Product

37 Stats to Know About the SMS Market in 2021 

As we outlined in a recent blog post, SMS (Short Messaging Service), along with MMS, A2P, P2P, and RCS, has blossomed into a dynamic and versatile business tool, facilitating not only intra-team and intra-company communications, but engagement with customers, consumers, and constituents, as well. So, we decided to curate 37 SMS stats that you ought to know! To jump...
Read More

Blog Feature

IoT  |  Mobile Brands  |  Product

How 5G Will Benefit the Internet of Things (IoT)

Over the last two or three decades, the telecommunications industry has produced countless groundbreaking technologies. Apple’s iPhone, for instance, lead to the flourishing of the mobile app and game economy. Mobile Virtual Network Operators (MVNO) made affordable mobile services available to highly targeted, niche markets. Even SMS and...
Read More

Blog Feature

Blog  |  Product

Business in the Time of Covid: SMS for Customer Engagement 

Suffice it to say, the coronavirus pandemic, along with the attendant lockdowns and safety measures, caught a lot of businesses off guard. The travel and hospitality industries, for instance, contracted sharply due to their reliance on what might be termed “fair weather and following seas.” Nevertheless, while businesses as...
Read More

Blog Feature

Product

Nine Contact Centers Stats You Should Know

A few months back we contemplated the impact of coronavirus on customer engagement. We noted that even before the arrival of Covid-19, technologies like smartphones, SMS, and over-the-top (OTT) messaging solutions enabled businesses to revamp their communications strategies by facilitating speedier internal communications and more personalized customer engagement.
Read More

Blog Feature

Enterprise  |  Product

Top SMS Trends to Watch in 2021

Short message service, otherwise known as SMS or text messaging, has come a long way since the 1990s. Indeed, back in those days, the technology was used primarily by mobile operators to alert subscribers to network issues, important service notifications, and eventually marketing promotions. The concept of the two-way...
Read More

Blog Feature

IoT  |  Product

Four Opportunities for Original Equipment Manufacturers in IoT

OEM and IoT Key Takeaways:  As of 2020 there are roughly 31 billion IoT devices worldwide, up from 7 billion in 2018. The IoT industry is on track to reach $1.6 trillion in market revenue by 2025. OEMs can leverage IoT to offer not only hardware, but high-value services...
Read More

Blog Feature

IoT  |  Product

The Pareteum Smart Network for IoT | Intelligent Global Connectivity 

The Pareteum Smart Network gives businesses global Wi-Fi and cellular connectivity with intelligent network selection. This enables them to build connected devices, power smart city initiatives, and diversify their services with IoT solutions. Here are the questions we’ll be answering in the article: What is the...
Read More

Blog Feature

Enterprise  |  IoT  |  Product

Mobile Network Operators (MNOs) and the Bed of Procrustes

Key takeaways for Mobile Network Operators (MNOs): MVNOs, OTT messaging solutions, and Wi-Fi calling present consumers with more communications options than ever before. MNO’s are struggling to compete, relying on generic services, rigid pricing, and dusty branding to appeal to dwindling customer bases. The Pareteum Experience Cloud...
Read More

Blog Feature

Blog  |  Product

Top 5 Contact Center Metrics You Should Be Tracking

Key Takeaways:  The success of digital communications platforms and other tech companies during the pandemic demonstrates the value of digital transformation. With more services digitizing, customer engagement practices need to keep up. Contact center platforms enable organizations to bolster customer engagement across email, web chat, voice, SMS, and more.
Read More