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April 7, 2020

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Connectivity When it Counts 

Blog  |  Enterprise  |  Product

The Pareteum Experience Cloud Messaging Solution: Stay engaged with your customers, consumers, and employees. 

Our instinct when hard times find us is to come together – it is to find comfort in the company of friends, family, and loved ones. Yet, in unprecedented times such as these, coming together may nobe possible. 

So, we find other ways to connect. Italian tenor Maurizio Marchini serenaded his neighbors from his balcony in Florence, Italy with a rendition of Nessun Dorma, from Puccini’s Turandot. Police in Mallorca, Spain took to the streets to sing for the island’s residents, who face quarantine until at least mid-April. 

Though luckily, one need not be a trained tenor to bring people together. The advent of 4K webcams, lightning-fast home Wi-Fi, video chat, instant messaging, and other technologies has made it easier than ever before to stay connected to the people and things that matter most. 

Thus, we here at Pareteum find ourselves in a unique position to make a difference – to help you make a difference. 

Our Experience Cloud Messaging Solution offers programmable B2B and B2C messaging across a wide range of mobile and social channels with global reach, simple API integration, and no installation required. 

And, if you sign-up by the end of Maywe’ll even waive the initial set-up fee. 

Here’s what you’ll get: 

  • The ability to directly message clients, employees, and other constituents all over the world across multiple channels. 
  • These channels include native services like text and voice, as well as other popular services, such as email, Facebook Messenger, WhatsApp, Telegram, USSD Push, and more. 
  • Real-time delivery analysis that tracks the progress of each message. 
  • If message delivery is unsuccessful, then programmable fallback options automatically convert failed messages to different formats and platforms (for example, from text message to Facebook Messenger). 
  • The Pareteum Customer Portal. 
  • This will give you instant SMS campaign creation and management capabilities so that you can message your desired audiences right out of the box, with no installation. 
  • It also provides channel configuration tools and the ability to establish multi-channel fallback cascade options. 
  • Easily integrated API capable of trigger campaigns created in your own Customer Relationship Management system. 

So, whether you run a healthcare facility and need to distribute the latest advice and best practices to your patients and staff, or a supermarket chain looking to provide customers with timely store hour updates, we here at Pareteum can help. 

Schedule a meeting to learn more about the Pareteum Experience Cloud Messaging Solution for the Enterprise.