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Product

Nine Contact Centers Stats You Should Know

A few months back we contemplated the impact of coronavirus on customer engagement. We noted that even before the arrival of Covid-19, technologies like smartphones, SMS, and over-the-top (OTT) messaging solutions enabled businesses to revamp their communications strategies by facilitating speedier internal communications and more personalized customer engagement. Still,...
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Blog  |  Enterprise  |  Product

Top SMS Trends to Watch in 2021

Short message service, otherwise known as SMS or text messaging, has come a long way since the 1990s. Indeed, back in those days, the technology was used primarily by mobile operators to alert subscribers to network issues, important service notifications, and eventually marketing promotions. The concept of the two-way messaging...
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Events  |  IoT

The Internet of Anything — Powering Your IoT Solutions with Pareteum | Watch the webinar

Our latest webinar, The Internet of Anything — Powering Your IoT Solutions with Pareteum, is done and dusted! Presented by Chris Hills, Pareteum’s Vice President of Global Connectivity and Procurement, with an assist by Mehul Vora, Vice President of Sales Engineering, the webinar covered various IoT trends, including how eSIMs...
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Blog  |  IoT

Internet of Things: The Five Types of IoT

[IoT WEBINAR: Join us February 10th, 2021 at 10:00 am EST, for The Internet of Anything — Powering Your IoT Solutions with Pareteum. Chris Hills, Vice President of Global Connectivity and Procurement, will be presenting on various IoT trends and how Pareteum can help businesses build cutting-edge IoT offerings.
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Blog  |  Enterprise

WHITE PAPER: Boost Your Loyalty Program with Wi-Fi as a Benefit and SMS Outreach

We’ve written a white paper! In it, we discuss how Pareteum Wi-Fi as a benefit and the Pareteum Messaging solution can help you build a unique and compelling loyalty program, with easily measurable results and monetizable customer insights. Download the paper now! Building a rewards or loyalty program is...
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Blog  |  Events  |  IoT

WEBINAR: The Internet of Anything — Powering Your IoT Solutions with Pareteum

Join us on February 10th, 2021, for a presentation on how Pareteum can help you build cutting edge, global IoT solutions.  Sign up now! The Internet of Things (IoT) has ushered in a new era of technological innovation, endowing even simple consumer appliances with the potential to change the world.
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Blog

Gamification as an Instrument for Digital Engagement 

Customer engagement is a term that tends to conjure a host of dreary images. Humdrum customer support platforms, listless social media posts, the occasional video advertisement, and no shortage of public domain images and bloodless snap-and-clap background music. But mercifully, that’s changing. Within the context of an apparently boundless digital transformation, access to digital communications channels has become more democratized than ever before. As a result, customer outreach practices have begun to traverse...
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Blog  |  IoT

Top 3 Internet of Things (IoT) Trends in 2021 

Top 3 Internet of Things (IoT) Trends in 2021 Key Takeaways: While the peculiarities of 2020 exposed a multitude of vulnerabilities, this has provided businesses with valuable with insight into how they can build more robust solutions, supply chains, and business models. The Internet of Things (IoT), for instance, can...
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IoT  |  Product  |  Uncategorized

Four Opportunities for Original Equipment Manufacturers in IoT 

OEM and IoT Key Takeaways:  As of 2020 there are roughly 31 billion IoT devices worldwide, up from 7 billion in 2018. The IoT industry is on track to reach $1.6 trillion in market revenue by 2025. OEMs can leverage IoT to offer not only hardware, but high-value services as...
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IoT  |  Product

The Pareteum Smart Network for IoT | Intelligent Global Connectivity 

The Pareteum Smart Network gives businesses global Wi-Fi and cellular connectivity with intelligent network selection. This enables them to build connected devices, power smart city initiatives, and diversify their services with IoT solutions. Here are the questions we’ll be answering in the article: What is the Internet of Things (IoT)?...
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