Mobile brands that focus on providing a certain type of experience, or targeting a particular type of customer with a tailored offering, are well placed to win the battle for customer affection.
The process of digital transformation which mobile operators have now embraced is one through which they are looking to harness the benefits of platforms and partnerships.
What makes the Pareteum Smart Networkᵀᴹ smart? It takes data gathered from devices and uses machine learning to transform intelligence into actionable insight. It tells us things we didn't previously know, and it empowers our customers to build rich, contextually aware end user experiences.
Smart cities are going to become huge central repositories for a wealth of rich and varied data which, crucially, will be made available to anyone who wants to see what they can do with it. They will empower citizens and local organizations to innovate and improve their surroundings.
When MVNOs first appeared, they had to overcome significant technology barriers to enter the market. Today those barriers are being torn down. Platforms like the Pareteum Experience Cloudᵀᴹ, which combines all the elements required to power a differentiated MVNO experience, are changing the game.
As the DaaS model for the provision of connected devices takes hold, resellers and vendors are looking for additional services which they can bundle with the device to add value to the offering, differentiate from the competition and reduce churn among enterprise customers. The need for a communications platform to support these services and experiences is clear.
What this software patent lacks in a snappy title (‘Apparatus and Method for Steering Wireless Network Connections Based Upon Quality Assessments’) it more than makes up for in positive impact on the customer experience.
From now on we’ll be using this page to post information and updates about products, to expand on news announcements and customer relationships, share thoughts on industry developments and events, and offer up some visions of the future.